Patient communication as seen by 50 dental secretaries

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Bücco : Communiquer avec les patients.

Methodology

  • Individual interview;
  • 34-question questionnaire;
  • Between January 9 and March 10, 2023;
  • 50 dental clinics across Quebec.

Highlights seen by dental secretaries

31,5%

of respondents say they don’t have enough time in the day to complete their tasks.

1/2

would like to telework in their current position.

81,1%

of clinics do not offer text message communication with patients.

10 appels

missed every week.

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819 200-2967

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