Patient communication as seen by 50 dental secretaries
Download the studyMethodology
- Individual interview;
- 34-question questionnaire;
- Between January 9 and March 10, 2023;
- 50 dental clinics across Quebec.
Highlights seen by dental secretaries
31,5%
of respondents say they don’t have enough time in the day to complete their tasks.
1/2
would like to telework in their current position.
81,1%
of clinics do not offer text message communication with patients.
10 appels
missed every week.